Delivery and Shipping costs @ MISSY LOU LOU APPAREL: 

INTERNATIONAL CUSTOMS & DUTY CHARGES.

• Please be aware of any fees your local customs office may charge before placing your order. As the payment and knowledge of taxes/duties that may apply to your purchase are your responsibility and Missy Lou Lou cannot be held responsible for any charges.

• If you choose not to pay duties on import and your parcel is returned to us, you will not be issued with a refund when the parcel is received – You will be issued with a credit note for the value of the products purchased only, less any shipping paid. 

TRACKING.

• Once your order has been picked up from our warehouse, you'll receive an email from our customer service team with a tracking number & delivery estimate.

• All orders are shipped with an Authority to Leave – These give the courier the right to leave your order somewhere safe on the premises if you are not home at time of delivery.

CAN I CHANGE MY ADDRESS AFTER MY ORDER IS PLACED?

• As there is a small window between when you place your order and when we pack and dispatch your order, we are sometimes unable to change an address once the order has been placed. If you have entered the wrong address, please email our customer service on info@missyloulou.com  to see if they are able to catch it before it is on it's way! If you have received a tracking number already, we recommend giving your courier a call and asking them to redirect it!